Data Policy

General

The protection of the personal data of our prospects, customers, partners and employees is of special concern to us. Therefore, we process these data exclusively on the basis of the applicable legal provisions (EU-DSGVO, DSG 2018, TKG 2003).

Contact us

If you contact us via the form on the website or by e-mail, your data will be stored for one year to process the request and in case of follow-up questions. We will not share this information without your consent.

Reservations, orders and order processing

We collect personal data (PD) when booking (by phone, email, web). Orders and order processing run via our electronic booking and ticket system. We take all technical and organizational measures for data security.

Online payment transactions

To process the online payment transaction, we only pass the most necessary personal data to the payment service provider (wirecard): name, purpose, amount. This data is passed on in encrypted form and is only used to process the payment (see also wirecard privacy policy

https://www.wirecard.at/datenschutz/)

On our website you can pay by credit card for the purpose of purchasing online tickets. In this case, payment data is transferred to Wirecard (Visa, MasterCard, Diners Club, Paypal, Klarna) in order to process the payment.

Wirecard collects information about the transaction, as well as other transaction-related information, such as information about goods / services, financial information, information about your interaction with Wirecard, merchant information, including payment instrument information, device-related information, and location information.

Wirecard uses the data i.a. for payment, for credit checks and for monitoring and improving its services.

Details on data processing and the processing purposes can be found in Wirecard’s data protection conditions:

To Paypal

Details on data processing and the purposes of processing can be found in Paypal’s Privacy Policy: A list of companies to which Paypal may transfer your data can be found here: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

To Klarna

For details on data processing and the purposes of processing, please refer to Klarna’s Privacy Policy: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden.

Web analytics with Google Analytics

This website uses Google Analytics with the extension “anonymizeIP ()”, so that the IP addresses are processed only shortened, in order to exclude a direct Personenbeziehbarkeit.

This website uses Google Analytics, a web analytics service provided by Google Inc. (Google). (Google). Google Analytics uses so-called cookies, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.

Deactivate Google Analytics

  • You can generally prevent the collection of your user data on our website by setting “Do Not Track” in your web browser. Our website takes into account the “Do Not Track” signal that your web browser sends to all websites.
  • You can generally prevent the collection of your user data by Google Analytics on all websites by downloading and installing the browser plugin available under the following link:
  • https://tools.google.com/dlpage/gaoptout?hl=de
  • You can prevent the collection of your user data by Google Analytics only on this website by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Deactivate Google Analytics..

See also blog entry for website visitors

Youtube

Our website uses plugins from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. For more information on the handling of user data, please refer to YouTube’s privacy policy at:

https://www.google.de/intl/de/policies/privacy



Google Adwords Conversion Tracking

This website uses the online advertising program “Google Ads” and, as part of Google Ads, conversion tracking by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use Google Ads to draw attention to our attractive offers with the help of advertising material (so-called Google Adwords) on external websites. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. We are pursuing the goal of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.

The conversion tracking cookie is set when a user clicks on an Ads ad placed by Google. Cookies are small text files that are stored on your end device. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. This means that cookies cannot be tracked via the websites of Google Ads customers. The information obtained using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified.

As part of the use of Google Ads, personal data may also be transmitted to the servers of Google LLC. come in the US.

Details on the processing triggered by Google Ads Conversion Tracking and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

All of the processing described above, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the “Cookie Consent Tool” provided on the website.

You can also permanently object to the setting of cookies by Google Ads conversion tracking by downloading and installing the Google browser plug-in available under the following link:

https://www.google.com/settings/ads/plugin?hl=de

In order to address users whose data we have received in the context of business or business-like relationships in an even more interest-based advertising manner, we use a customer comparison function as part of Google Ads. To do this, we electronically transmit one or more files with aggregated customer data (mainly email addresses and telephone numbers) to Google. Google does not have access to clear data here, but automatically encrypts the information in the customer files during the transmission process using a special algorithm. The encrypted information can then only be used by Google to assign it to existing Google accounts that the data subject has set up. This enables personalized advertising to be played out via all Google services linked to the respective Google account.

Customer data is only transmitted to Google if you have given us your express consent in accordance with Article 6 (1) (a) GDPR. You can revoke this consent at any time with effect for the future. Further information on Google’s data protection measures in relation to the customer comparison function can be found here: https://support.google.com/google-ads/answer/6334160?hl=de&ref_topic=10550182

Google’s privacy policy can be viewed here: https://www.google.de/policies/privacy/

 



Information about cookies

To optimize our website, we use cookies. These are small text files that are stored in your computer’s memory. These cookies are deleted after closing the browser. Other cookies remain on your computer (long-term cookies) and recognize it on your next visit. This will allow us to give you better access to our site and which areas of the site the user was particularly interested in. You can find more information about cookies on Wikipedia.

Our website uses the following cookies:

Google: Used to store user data in connection with Google Analytics website statistics software. For more information, please contact Google Analytics.

Facebook: Used to store user data related to the Facebook pixel. For more information, visit Facebook Developer as well as Facebook Cookie Hints.

ou can prevent the storage of cookies by selecting “Block cookies” in your browser settings. owever, this can result in a functional restriction of our offers. Where exactly these settings are depends on the respective web browser. Detailed information can be accessed via the help function of the respective web browser.

General attitude to personalized online advertising you can make here:

Google ad preferences and opt-out options for personalized advertising settings and opt-out opportunities for the “Network Advertising InitiativeIf”

you do not want Facebook to assign the data collected about you via our website to your Facebook account, you must log out of Facebook before visiting our websites.

Here you can activate / deactivate cookies explicitly for this website

Server Log Files

The server log files contain: the IP address of the requesting computer, together with the date, the time, the request, which file is requested (name and URL), which amount of data is transferred to you, a message whether the request was successful, identification data of the browser and operating system used, as well as the website from which the access was made (if the access was made via a link). The server logs are stored in order to be able to check the system security, to technically administer the website, as well as to be able to optimize the offer. The server logs are stored for a maximum of 3 months.

Facebook pixels

This website uses Facebook Pixel, a web analytics service of Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”). We have a contract with Facebook for contract data processing. The data is partly transmitted to the USA. The transfer of data to the US is based on the Privacy Shield.

hen accessing our website, a connection to the Facebook servers is made via software and data is transmitted to Facebook servers, some of which are located in the USA. Facebook Pixel also uses cookies to store information about the website user and to analyze the use of the website by the website user.

According to Facebook, Facebook will use the data collected to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage.

Also, Facebook may transfer this information to third parties, if required by law or if third parties process this data on behalf of Facebook

Detailed information on how Facebook handles user data can be found in Facebook‘s privacy policy.

Disable Facebook pixels

You can prevent the collection of your user data by Facebook Pixel only on this website by clicking on the following link. An opt-out cookie will be set that prevents the collection of your data during future visits to this website: Disable Facebook Pixel.

For more information, please see Facebook’s privacy policy.

If you do not want any data to be collected via Custom Audiences, you can deactivate Custom Audiences here.

Social plugins from Facebook

We use social plugins from facebook.com, operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. The plugins can be recognized by the Facebook logo or the addition “Facebook Social Plugin”. If you click the “Like” button or post a comment, for example, the corresponding information is transmitted from your browser directly to Facebook and stored there. Furthermore, Facebook makes your likes public for your Facebook friends. If you are logged in to Facebook, Facebook can assign the call to our site directly to your Facebook account. Even if you are not logged in or do not have a Facebook account, your browser transmits information (e.g. which website you have called up, your IP address), which is stored by Facebook. For details on how Facebook handles your personal data and your rights in this regard, please refer to Facebook’s privacy policy:

http://www.facebook.com/policy.php

Hotjar

This website uses Hotjar, an analysis software of Hotjar Ltd. (“Hotjar”) (http://www.hotjar.com, Level 2, St Julian’s Business Center, 3, Elia Zammit Street, St Julian’s STJ 1000, Malta, Europe). With Hotjar it is possible to measure and analyze the usage behavior (clicks, mouse movements, scroll heights, etc.) on our website. The information generated by the “Tracking Code” and “Cookie” from your visit to our website will be transmitted to the Hotjar servers in Ireland and stored there. The tracking code collects the following information:

Device dependent data

The following information can be recorded by your device and your browser:

• The IP address of your device (collected and stored in an anonymous format)

• Your e-mail address, including your first and last name, provided you have made it available through our website

• Screen size of your device

• Device type and browser information

• Geographical viewpoint (only the country)

• The preferred language to represent our website

• user interactions

• mouse events (movement, position and clicks)

• Keystrokes

Log data

The following data is automatically generated by our servers when Hotjar is used

• referring domain

• Visited pages

• Geographical viewpoint (only the country)

• The preferred language to represent our website

• Date and time when the website was accessed

Hotjar will use this information to evaluate your use of our website, to produce reports of use, as well as other services related to the website use and internet evaluation of the website. Hotjar also uses third-party services such as Google Analytics and Optimizely to provide services. These third parties may store information that your browser sends during your visit to the Website, such as cookies or IP requests. For more information on how to store and use Google Analytics and Optimizely data, please refer to their respective privacy policies.

By continuing to use this site, you consent to the above processing of the data by Hotjar and its third parties under this Privacy Policy.

The cookies that Hotjar uses have a different “lifespan”; some stay up to 365 days, some remain valid only during the current visit.

You can prevent the collection of data by Hotjar by clicking on the following link and following the instructions there: https://www.hotjar.com/legal/compliance/opt-out

Google Optimize

This website uses “Google Optimize”, which is operated by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Optimize analyzes the use of different variants of our website and helps us personalize the user experience according to our users’ behavior on the website. Google Optimize is a tool integrated into Google Analytics. Google Analytics is in turn a web analytics service provided by Google Inc. Google Optimize uses cookies, which are small text files that are stored on your computer and enable analytics. The IP address is anonymized immediately after processing. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and encrypted there. Google will evaluate the information collected by Google Optimize on behalf of druck.at, whereby no personal data will be processed. The transmitted IP address will not be merged with other data from Google. You can prevent the storage of cookies by selecting the appropriate settings on your browser. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website, in particular your IP address, to Google and the processing of this data by Google, by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de

Pingdom

We also use the Pingdom monitoring service from Pingdom AB, Kopparbergsvägen 8, 722 13, Västerås, Sweden. This tool enables an analysis of the loading behavior and availability of our website and collects your IP address. Cookies are set for this purpose. You can prevent this by making the appropriate setting in your browser. You can find Pingdom’s privacy policy here: https://www.pingdom.com/legal/privacy-policy/.

Sweepstakes

Organizer of lotteries on XXXXXX is XXXX. The competition is carried out on the basis of the following conditions of participation. meinefamilie.at is responsible for the organization, processing and provision of prizes and distribution of winnings. The minimum age for participation is 18 years. All residents of Austria are eligible to participate.

In order to be able to notify the winners, the address and e-mail address are also required. The winner will be contacted at random after the draw. By entering, you agree to be bound by the terms and conditions of the Sweepstakes.

Email newsletter shipping

We send e-mail newsletters to interested parties and our customers, informing us about our product range and our services. The dispatch takes place on basis of the consent of the prospective customer and from the contractual relationship as a customer. To carry out the shipment, we use an email marketing service as a processor. For this purpose, only the e-mail address will be transmitted.

Once you have subscribed to the newsletter, we will send you a confirmation email with a double-opt-in link.

The subscription to the newsletter can be canceled at any time by revoking the link in each newsletter. We will immediately delete your data in connection with the newsletter dispatch.

Use of Google Remarketing

We also use the remarketing function of Google. This allows us to serve you personalized advertising on appropriate advertising spaces on other websites based on what interests you have shown on our website. This option is limited to a maximum of 18 months.

You can find more information
in the privacy policy of Google
. You can prevent interest-based advertising
By installing this browser plugin.
prevent.

This website uses Google AdWords Remarketing Tags

This website uses Google AdWords remarketing service to advertise on third party websites to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our website. Of course, any data collected will be used in accordance with our own privacy policy, as well as Google’s privacy policies.

You can opt-out of remarketing by visiting the link below:

For Google: https://support.google.com/ads/answer/2662922?hl=en

Your rights

Under the EU-DSVGO you have the right to free information about your stored data and, if necessary, a right to correct, block or delete this data. You can ask questions. For example, use the following e-mail address: datenschutz@timetravel-vienna.at

In addition, you have the right to revoke any consent given to the processing of your personal data. The legality of the processing of the personal data until the revocation is not affected by the revocation.

In addition, you have the right to object to the processing of your personal data for the purpose of direct mail. In the case of opposition, your personal data will no longer be processed for direct marketing purposes.

ou also have the right to complain to the supervisory authority.

Austrian Data Protection Authority

Wickenburggasse 8

1080 Vienna

www.dsb.gv.at

Responsible: Time Travel Betriebs GmbH

Contact: Habsburgerg. 10A, 1010 Vienna

Email: Datenschutz@timetravel-vienna.at

Information on data protection
We use technologies such as cookies, LocalStorage, etc. to customize your browsing experience, to personalize content and ads, to provide social media features, and to analyze traffic to our website. We also share information about how our site is used with our social media, advertising and analytics partners. Our partners may combine this information with other data that you have provided to them or that you have collected as part of using the Services (incl. US providers). You can find more information about the use of your data in our data protection declaration.

data protection
This website uses cookies so that we can offer you the best possible user experience. You can find more information about the use of your data in our data protection declaration.

Strictly Necessary Cookies
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

Marketing & Statistics
This website uses Google Analytics to collect anonymous information such as the number of visitors to the site and the most popular pages. Leave this cookie enabled helps us to improve our website.

Google Tag Manager
This is a tag management system. Using the Google Tag Manager, tags can be integrated centrally via a user interface. Tags are small pieces of code that represent activitiescan track. Script codes from other tools are integrated via the Google Tag Manager. The Tag Manager makes it possible to control when a specific tag is triggered.